Do I need to finish Company Setup before I can start real work?
Do I need to finish Company Setup before I can start real work?
No. Company Setup isn’t a one-off task. Most workspaces start with their company details and core registration tasks, then come back to add products, key roles and groups as things change. See Company set up.
What if we don't have a formal DPO yet?
What if we don't have a formal DPO yet?
Assign a data protection lead instead, on the Key Roles tab. Plenty of early-stage companies don’t have a formal Data Protection Officer (DPO), and that’s fine. What matters is recording who holds accountability for the area. See Company set up.
I invited someone and they say they never got the email
I invited someone and they say they never got the email
The invite is tied to the exact email address you entered. Check the address on their record matches the one they’re checking, then resend if needed. See Inviting people.
Which permission level should I give someone who only needs to do their own training and checklists?
Which permission level should I give someone who only needs to do their own training and checklists?
Staff portal only. It has no access to the Assuric dashboard, just the staff portal, where they complete checklists and training and can report incidents. See Inviting people.
Can I sign in with something other than Google or an emailed code?
Can I sign in with something other than Google or an emailed code?
Yes. If your organisation uses a different identity provider, custom single sign-on can be arranged. It isn’t a self-service toggle, so get in touch with the Assuric team. See Authentication.
Should I invite everyone before or after setting up roles and groups?
Should I invite everyone before or after setting up roles and groups?
Set up roles and groups first. An account invited with no group or role attached is easy to lose track of, and awkward to redo once 40 people have already joined. See People: Overview.
Related articles
Navigating Assuric
Sign-in, the sidebar, and where notifications live.
Company set up
The information the rest of the platform draws on.